Current Clinic Policies

Please help us keep our therapists and patients safe by staying home if your child or a member in the household has tested positive for COVID-19, has had any exposure to COVID-19 within the last 14 days, or has had any symptoms of COVID-19. Please give us a call to cancel your child’s appointment. We can offer teletherapy to patients as an alternative. If your child might have exposed our clinic to COVID-19, please notify us. Please read our policies below.

Eagan: 651-994-9644 Apple Valley: 952-997-2823

We are following CDC’s guidelines to determine when your child should stay home from therapy and when it is safe for them to return to our clinic.

Please stay home if you or a member of the household…

  1. have tested positive for COVID-19

    If the patient tested positive, he/she can return to the clinic after
    -10 days have passed since the symptoms first appeared, and
    -24 hours with no fever without the use of fever-reducing medication, and
    -other symptoms of COVID-19 have disappeared

  2. have been exposed to someone who has tested positive for COVID-19 in the past 14 days

    If the patient has been exposed to or in-contact with someone who tested positive for COVID-19, he/she can return to the clinic
    -after 14 days since the last exposure
    -or after receiving a negative viral COVID-19 test

  3. have any COVID-19 symptoms

    Covid-19 symptoms include:
    cough, fever, chills, shortness of breath, loss of smell/taste, sore throat, fatigue, headache, runny nose or congestion, nausea or vomiting, or diarrhea

Screening and Drop-Off Procedure

Our lobbies will remain closed at this time.We are screening every patient that comes into our clinic for any exposure to COVID-19 within the last 14 days and for any COVID-19 symptoms. Caregivers will drop-off their child for therapy by parking by one of our orange cones and check-in by calling the number listed on the sign (Eagan: 651-994-9644, Apple Valley: 952-997-2823).

Patients and caregivers will wait in their car for the child’s therapist to greet them. Therapists will escort the child into the clinic where the child will have their temperature taken. We encourage caregivers to wait a couple of minutes after their child enters the clinic in the case their child has a fever and has to be sent home. The therapist and child will then wash or sanitize their hands before going to their designated treatment area.

There are some instances when one caregiver will accompany a child to therapy (no siblings). If that is the case, we ask that you contact the clinic or your child’s therapist prior to your child’s appointment. The caregiver is required to wear a mask and wash their hands. The caregiver’s temperature will also be taken.

Pick-Up Procedure

We ask that caregivers arrive back to the clinic at least 10 minutes before their child’s appointment ends. When you arrive, you can wait in your car and the therapist will escort your child out to your car.

Face Masks

Face masks are required for all adults and children over the age of 5 who are capable of wearing one. We encourage those ages 2 to 5 to wear one if they are capable. Please bring a face mask from home to wear. We understand that some individuals have health conditions and a different tolerance level for wearing a mask.


We are sanitizing frequently touched surfaces throughout the day. All therapists and patients are required to wash or sanitize their hands before and after their therapy session. To help maintain social distance from other therapists and patients and to allow for proper sanitizing, therapists have a designated area/room to treat in. Therapists are cleaning and sanitizing their area and any toys/equipment used in-between each appointment. To allow for this, we ask that caregivers arrive on time to pick up their child.